We HAVE re-opened as of 5/26/20! Please note the guidelines below...
Gräfin Blau Spa Covid-19 Guidelines:
Due to the time required for all COVID-19 sanitation and disinfecting precautions that we are taking, which results in a drastic reduction of the number of appointments we are able to schedule per day, we are requiring the PRE-PAYMENT of a BOOKING FEE that is equal to your service(s) total on ALL appointments booked. We will allow the appointment(s) to be rescheduled with 24 hours notice (we will leave the booking fee as a credit on your account for future visits, but it will NOT be refunded). Cancelling with less than 24 hours notice, but more than 12 hours notice, will result in forfeiture of 1/2 of this booking fee and cancellation with less than 12 hours notice or no-show will result in forfeiture of the full booking fee. If your Service is completed, the booking fee will be applied to your total bill. Also, due to the cost of PPE equipment, limited number of bookings we are able to take due to Covid guidelines, as well as only being able to book at limited capacity, a 20% gratuity will be added to all Services.
Your safety and our employee's safety is our utmost priority!
Here are a few things to expect before and during your visit:
•We are requiring everyone that enters Gräfin Blau Spa (clients AND staff) to wear a mask. If you do not have one, we will provide one to you for a $5 charge that you may keep. •If you have experienced any COVID related symptoms (fever, cough, chills, shortness of breath, muscle pain, headache, sore throat, loss of taste or smell, etc), we ask that you please reschedule your appointment. A member of our staff will attempt to contact you the day before your appointment to pre-screen you with our COVID questionnaire (below). •All employees will also go through daily health screening, symptom checks and temperature checks. • We are asking all clients to call the Spa upon arrival and to wait in their vehicle until a member of our team can meet you at the door to take your touch less temperature, offer hand sanitizer, provide a mask if necessary and escort you into the room for your appointment, as we will not be utilizing any waiting areas at this time. •If you come with gloves on, you will be asked to remove them. You can bring clean gloves in with you and put them on after entry only. •All intake information will be taken verbally by your technician. No paper intake forms are allowed. •You may not bring anyone (children, parents, friends or significant others) with you during your service. The only exception is a child receiving a service may have 1 parent/guardian with them or if couples/joint services were booked. •All clients must stay 6’ away from other clients at ALL times. •We are still offering pickup/delivery/shipping for products purchased online since our lobby is closed. If you need assistance with scheduling the pick-up of an order or with purchasing items, please call our office. When you come to pick up an item, please call when you arrive and a member of our team will take a bag outside with your name on it and place it on the table on our back deck. •We are asking clients to leave a credit card authorization/booking fee at time of booking to avoid having to stop at check out. A 20% gratuity will be added to your total. •Water and coffee will no longer be self-service and must be requested from a staff member. •All candy, mints and snack items must remain put up, but can be requested. •No magazines will be available and are to remain put up. •No business cards, pamphlets or flyers will be accessible and must be requested from a staff member. •All testers must remain put up and may not be used at this time. • ALL clients must use the back door ONLY. •We have always and will always continue to take sanitation & sterilization very seriously and of upmost importance. We go well above and beyond the sanitation guidelines and we have self-increased those stringent compliance standards even further. •We are now not only highly disinfecting & sterilizing with our usual 5-step process using (including but not limited to) barbicide, alcohol, heat, Ultraviolet germicidal irradiation & autoclave steaming of all implements, tools, equipment, etc after each client but we are now also disinfecting common high-touch areas more frequently throughout the day such as door handles, faucets, commodes, etc. •Also, we will run ionizers and UVC sterilizers in each room for 30 minutes between clients as an added safety measure which is not required, but we are providing as an added precaution. The room will then be aired out and all surfaces, door knobs, etc. will be wiped down. The UVC light kills 360 degrees of bacteria, viruses, and pathogens. •“Sneeze guards” have been installed on manicure tables, which are not required, but we are providing to further protect clients and staff. •We have enacted the use of more disposable and single use items where possible. •We have increased employee focus on cleaning and dedicated an employee to maintain sanitation throughout the entire day. •ALL employees have completed a BARBICIDE®️ Certification Program. •As always, all our rooms are private and you will not ever be scheduled in any treatment rooms, the sauna or relaxation room, etc with anyone you did not arrive with.
Client Pre-Appointment Questionnaire
Client Name: ______________________________________________________________
Have you traveled out of state within the past 2 weeks? Yes No
Have you had a fever within the past 7 seven days? Yes No
Have you had any cough, cold, sore throat, or flu-like
symptoms in the past 7 days? Yes No
Have you been diagnosed with COVID-19? Yes No
Have you been exposed to anyone with cough, cold, or fever
within the past 7 days? Yes No
Have you had close contact (within 6 feet for at least 10 minutes) in the last 14 days with someone diagnosed with COVID-19, or has any health department or health care provider been in contact with you and advised you to quarantine? Yes No
Employee Initials: ____________
Client Signature: __________________________________________________________
Technician Signature: ________________________________________________________